PHYSICAL THERAPY ON THE LAKESHORE

How simplification led to Generation Care’s success.

THE FOUNDATION

 

Generation Care is the rehabilitation leader in West Michigan. They cover specialty areas such as orthopedics, neurological conditions, pediatrics and much more. With three locations and over 100 employees throughout West Michigan, they are a machine that never stops going. With the complexity of the industry, Leverage saw the opportunity to simplify and modernize the Generation Care website and marketing efforts without taking away from their extensive services provided.

FABRICATE

 

By understanding both the consumer and the business, Leverage was able to find balance between what patients and referring physicians wanted to see. Understanding new laws that allowed patients to personally choose their own clinics steered us in a user-friendly direction that made information easy and accessible. By presenting Generation Care in a clean, relatable, and professional way on their website, social platforms and in print, patients are able to build trust and connect with their services.